FAQ
Are your products handmade?
Treasure of India focuses on handmade Indian art and traditional crafts. The product page identifies the available artist or maker and relevant details. Because handcrafted work is made individually, natural variations in colour, texture, line and finish can occur.
Who are the artists?
Our collection includes artists and artisan makers working across different Indian craft traditions. Where an artist profile is available, you can follow the artist link from the product or collection page to explore more of their work.
How long does delivery take?
Orders usually arrive within 2 to 3 weeks, in India and worldwide. We ship through trusted courier partners, so we can't commit to an exact delivery date. Made-to-order artworks need 2 to 4 weeks of crafting time before dispatch.
Do you ship internationally?
Yes, Treasure of India ships worldwide through trusted courier partners. International shipping is a flat ₹4,000 per order, and orders usually arrive within 2 to 3 weeks, the same as orders within India. Very large or crated pieces may carry an extra charge, which we confirm with you before dispatch. Customs duties, import charges and local taxes, where applicable, are the responsibility of the buyer.
How should I care for handmade art?
Keep paintings away from direct sunlight, moisture and excessive humidity. Dust metal, wood and other suitable surfaces gently with a soft, dry cloth. Avoid abrasive or chemical cleaners unless the product-specific care instructions say otherwise.
Can I return an artwork?
No. Returns and exchanges are not accepted for our handcrafted collection. The only exception is a piece that arrives defective or damaged: record a video as you open the package and contact us within 48 hours of delivery with that unboxing video and clear photos. Claims without an unboxing video cannot be accepted. See our Returns & Refunds policy for details.
Can I order a bespoke artwork?
For selected crafts, we can review requests for a particular subject, size or design. Visit our Bespoke Commissions page or contact us with your requirements.
Is payment secure?
Payments are processed through Shopify and the payment providers available at checkout. Review the checkout screen for the payment methods currently supported.